Voice Solutions

Soulco provides Unified Communication and collaboration solutions for enterprises & government entities. We offer various UC applications such as contact center solutions, from inbound contact resolution to social media integration and customer collaboration, to proactive outbound campaign management. This wide spectrum of offers makes us perfect partner for solutions ranging from small to large, simple to sophisticated, premise-based to cloud-based provisioning.

 

 

Enterprise telecommunication:
Today, organizations are better equipped for call management for their business needs only by making it easier and more affordable to get everyone talking. Soulco offers IP telephony solutions from high-end vendors that allow to significantly reduce operational expenditure for organizations.

Contact centers:
Soulco’s contact center solutions help in enhancing the overall customer service with excellence and build a strong relationship with customers in every interaction.

Our contact center solutions help anticipate customer needs even before they reach out – providing deep insight and thorough follow-up, all the way to an optimum quality experience. Our contact centers solutions are designed for more efficient handling of calls and to improve agent productivity and customer satisfaction.
From small business to large, basic to sophisticated, premise-based to cloud-based – we make Customer Service simple.

Video conference solutions:
Video, voice and content solutions for face to face collaboration.
Soulco offers video conferencing solutions that help companies get business done faster no matter where their people are. Companies that provide the best collaboration capabilities, suitable for conducting business with anyone, anywhere, will stand out from the others and gain a competitive advantage. This is rapidly becoming a daily part of our enterprise life.